so i have a PEET boot dryer, one of the Advantage models with the fan on it.
when i got home from last week's fishing trip, the fan motor assmebly was acting up.
went to submit a warranty claim and my model has a "if yours stopped, please call us" alert tagged on the RMA paperwork. so needless to say i was totally expecting the worst.
made the call this morning, and as soon as i mentioned the model and what was going on, the CSR explained that the fan module is user replaceable and immediately asked for my shipping information.
Less than 3 mins on the phone and my part is on the way. No argument, no "we need a copy of your receipt" etc. just a simple your part will be there in a few days, thank you for being a PEET customer.
way to own it guys!